Terms & Conditions

You must be at least 18 years old and legally capable of entering into a binding contract under the Indian Contract Act, 1872 to use the Platform. By using the Platform you represent that the information you provide is accurate and that you will keep it updated. These Terms should be read together with our Privacy Policy, which forms part of these Terms.

Sliggle Homes is a technology platform that connects property owners (“Landlords”) with prospective and existing tenants (“Tenants”) and provides tools to list properties, manage tenancies, collect rent, generate digital agreements, keep expense and tax records, and raise maintenance requests.

We are an intermediary within the meaning of the Information Technology Act, 2000. We are not a party to any rental agreement or transaction between a Landlord and a Tenant, not a real-estate broker or agent, and not the owner, lessor, or manager of any listed property. Any tenancy, payment obligation, or dispute is strictly between the Landlord and the Tenant. We do not guarantee the quality, safety, legality, or availability of any property, nor the conduct of any user.

You access the Platform using a mobile number with OTP, or by signing in with a supported third-party provider (such as Google). You are responsible for maintaining the confidentiality of your account and for all activity under it. Notify us immediately of any unauthorised use.

We offer identity and property-ownership verification to build trust, but a “verified” badge reflects the documents submitted at a point in time and is not a warranty by us of a user’s identity, ownership, or trustworthiness. You remain responsible for your own due diligence before entering any tenancy.

As a Landlord, you represent and undertake that:

• you are the lawful owner of, or are duly authorised to let, each property you list;
• your listings are accurate, current, and not misleading (rent, deposit, amenities, availability, and photos);
• you will comply with all applicable laws, including rent-control, municipal, registration, and tax laws, and any GST obligations that apply to you;
• you will honour the terms you agree with a Tenant and will not discriminate unlawfully; and
• you are responsible for the accuracy of expense, tax, and accounting entries you record on the Platform.

As a Tenant, you represent and undertake that:

• the information and documents you provide for verification are genuine and belong to you;
• you will pay rent, deposits, and other agreed amounts on time and comply with the tenancy terms you accept;
• you will inspect and satisfy yourself about a property before committing; and
• you will use the property lawfully and respect the Landlord’s reasonable rules.

You retain ownership of the content you upload (photos, documents, listing text, messages). You grant us a non-exclusive, royalty-free licence to host, store, display, and distribute that content solely to operate and promote the Platform. You are solely responsible for your content and must have the rights to share it. We may remove content that violates these Terms or the law, but we do not pre-screen or guarantee content.

Rent and deposit payments made through the Platform are processed by our third-party payment processor (Razorpay). By making a payment you also agree to the processor’s terms. We do not store your full card or bank-account details.

Any subscription or service fee payable to Sliggle Homes will be clearly disclosed before you incur it. Rent, deposit, and refund obligations are between the Landlord and the Tenant as per their agreement; Sliggle Homes does not hold, owe, or guarantee those amounts and is not responsible for a Landlord’s or Tenant’s failure to pay or refund. Refund and dispute handling for a completed payment follows the process described in the app and applicable law; chargebacks and payment disputes are subject to the payment processor’s rules.

“Zero brokerage” and similar statements mean Sliggle Homes does not charge brokerage on listings; they are not a representation about a Landlord’s own charges.

The Platform can generate and enable electronic signing of rental agreements and receipts. These are electronic records and signatures under the Information Technology Act, 2000. You are responsible for reviewing the contents of any document before signing and for ensuring it reflects your intended terms; template documents are provided for convenience and are not legal advice. Requirements such as stamp duty and registration of a lease, where applicable under state law, are the parties’ responsibility.

Maintenance requests may be routed to third-party service partners (such as Snapsy or Pronto) or handled directly by the Landlord. Sliggle Homes facilitates the request but does not itself perform repairs and is not liable for the acts, omissions, quality, or pricing of any service partner or Landlord. Any service engagement is between you and the provider.

You agree not to:

• post false, fraudulent, misleading, or unlawful listings or information;
• impersonate another person or misuse another user’s documents or identity;
• use the Platform to harass, defraud, or discriminate against any person;
• circumvent verification, payment, or security features, or introduce malware;
• scrape, copy, or reverse-engineer the Platform, or use it to build a competing service; or
• violate any applicable Indian law or third-party right.

The Platform, including its software, design, logos, and the Sliggle Homes name, is owned by Sliggle Homes or its licensors and protected by applicable law. Except for the limited right to use the Platform under these Terms, no rights are granted to you. You may not use our marks without prior written permission.

The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including as to merchantability, fitness for a particular purpose, accuracy of listings, and uninterrupted or error-free operation. We do not warrant any property, Landlord, Tenant, or service partner.

To the maximum extent permitted by law, Sliggle Homes and its directors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or property, arising out of or relating to your use of the Platform or any tenancy, payment, or dispute between users. Nothing in these Terms excludes liability that cannot be excluded under applicable law (including the Consumer Protection Act, 2019).

You agree to indemnify and hold harmless Sliggle Homes and its personnel from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Platform, your content, your breach of these Terms, or your violation of any law or third-party right.

You may stop using the Platform and request account deletion at any time (see the Privacy Policy). We may suspend or terminate your access, with or without notice, if you breach these Terms, misuse the Platform, or where required by law. Provisions that by their nature should survive termination (including payments owed, disclaimers, liability limits, indemnity, and governing law) will survive.

These Terms are governed by the laws of India. Subject to applicable law, the courts at [City, State — to be filled] shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Platform. The parties will first attempt to resolve disputes amicably through the Grievance Officer before pursuing other remedies.

We may update these Terms from time to time. When we make material changes we will update the “Effective date” above and, where appropriate, notify you in-app. Your continued use of the Platform after an update means you accept the revised Terms.

For any questions, complaints, or notices regarding these Terms or content on the Platform, you may contact our Grievance Officer, appointed in accordance with the Information Technology Act, 2000 and the rules thereunder: